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Privacy Policy

Privacy Policy

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Table of contents

Scope of This Privacy PolicyThe Categories of Personal Data We CollectHow We Collect Personal Data (Sources of Data)How We Use (Process) Your Personal DataHow We Share Your Personal DataYour Data Protection RightsInternational Data TransfersData RetentionChanges to This Privacy PolicyContact Us

Scope of This Privacy Policy

  1. EMQ Technologies Incorporated, Inc. and its affiliated companies and subsidiaries (collectively, "EMQ") respect your privacy. This Privacy Policy applies to personal data collected by EMQ through the https://www.emqx.com/en website.
  2. Please also note that co-branded websites (websites where EMQ presents content together with one or more of our business partners) may be governed by additional or different privacy policies. Please refer to the privacy policy on those websites for more information about applicable privacy practices.
  3. As used in this Privacy Policy, "personal data" means any information that relates to, is capable of being associated with, describes, or could be linked to, an identified or identifiable natural person (‘data subject’)...

The Categories of Personal Data We Collect

  1. To the extent permitted by applicable law, the categories and types of personal data collected directly from you may include, without limitation:
    1. Contact information, including identifiers: Information used to communicate with you, such as first and last name, title, company name, email address, telephone number, and postal address;
    2. Account and commercial information: Information that EMQ maintains in association with your account, such as your account number, username/user ID, password, payment information, purchase records, information about your use of the product or service...
    3. Internet or other similar network activity: Information collected when you visit a website, such as IP address, browsing history, information on your interaction with the website...
    4. Location information: Information about your physical location, such as if you provide your postal address or based on your IP address if you visit a website;
    5. Inferences: Information drawn from the personal data collected above, such as what topics you may be interested in...
  2. EMQ generally does not collect sensitive personal data, which is data such as your religious or philosophical beliefs, racial or ethnic origin...

    How We Collect Personal Data (Sources of Data)

    1. Data you provide directly to us.
    2. Data collected from your use of our services.
      1. This includes usage analytics, interaction logs, and error reports.
    3. Third-party integrations.
      1. If you connect with a third-party service (like GitHub or Google), we may receive account data.

    How We Use (Process) Your Personal Data

    1. To provide and maintain our services.
    2. To improve user experience.
      1. Analyze usage trends to improve performance.
    3. To communicate with you.
      1. Send updates, security alerts, and support messages.

    How We Share Your Personal Data

    1. With service providers who perform services on our behalf.
    2. With legal authorities when required by law.
    3. In connection with a business transfer.
      1. If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

    Your Data Protection Rights

    1. You have the right to access, correct, or delete your personal data.
    2. You can object to or restrict processing under certain circumstances.
    3. You can withdraw your consent at any time.

    International Data Transfers

    1. We may transfer your personal data to countries outside your country of residence.
      1. These countries may not have the same data protection laws.
      2. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

    Data Retention

    1. We retain your data as long as necessary to fulfill the purposes outlined in this policy.
    2. We may also retain data to comply with legal obligations.

    Changes to This Privacy Policy

    1. We may update this policy from time to time.
      1. We will notify you by updating the date at the top of this page.
      2. In some cases, we may provide additional notice.

    Contact Us

    1. If you have any questions or concerns, contact us at privacy@emqx.com.
    2. You can also write to us at EMQ Technologies Inc., 123 Privacy Lane, Tech City, USA.